# Tech Tip Tuesday (August 5, 2025)

[![image.png](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/scaled-1680-/kr5nIMCqrILvoiD1-image.png)](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/kr5nIMCqrILvoiD1-image.png)

### It's that time again...

<div class="b-c widget svelte-1b8zbxt" id="bkmrk-this-school-year%27s-f"><div class="relative block-wrapper"><div class="relative block-box group svelte-1yxjc2k      px-5"><div class="relative w-full rounded block-content svelte-1yxjc2k" data-block-id="bw-2536711753" data-block-type="text.paragraph"><div><div class="text-15" data-field-key="content"><div align="left" class="svelte-kqih7g rich" dir="ltr">This school year's first tech tip has helpful reminders about **where** and **how** to get help with district technology. Take a minute and review some common questions with our district technology resources.</div></div></div></div></div></div></div><div class="clear-both" id="bkmrk--1"></div>### *<span style="color: rgb(35, 111, 161);">~~ Get some help! ~~</span>*

<div class="clear-both" id="bkmrk--2"></div>[![image.png](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/scaled-1680-/wQ5J5Ld9aTm0mhmc-image.png)](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/wQ5J5Ld9aTm0mhmc-image.png)

<div class="b-c widget svelte-1b8zbxt" id="bkmrk--4"><div class="relative block-wrapper"><div class="relative block-box group svelte-1yxjc2k      px-5"><div class="clear-both">  
</div></div></div></div><div class="b-c widget svelte-1b8zbxt" id="bkmrk--5"><div class="relative block-wrapper"><div class="relative block-box group svelte-1yxjc2k      px-5"><div class="relative w-full rounded block-content svelte-1yxjc2k" data-block-id="bw-7292479016" data-block-type="text.title" data-toc-text="Get some help!"><span class="relative invisible block anchor -top-14" id="bkmrk--6"></span></div></div></div></div><div class="b-c widget svelte-1b8zbxt" id="bkmrk-for-any-tech-request"><div class="relative block-wrapper"><div class="relative block-box group svelte-1yxjc2k      px-5"><div class="relative w-full rounded block-content svelte-1yxjc2k" data-block-id="bw-8358586379" data-block-type="text.paragraph"><span class="relative invisible block anchor -top-14" id="bkmrk--7"></span><div><div class="text-15" data-field-key="content"><div align="left" class="svelte-kqih7g rich" dir="ltr">For ANY tech request, question, or problem, the best place to start is by contacting the District IT Helpdesk. There are 3 ways to submit an IT request:</div></div></div></div></div></div></div>**<u>Method #1 (PREFERRED):</u>** Log into the [ULUSD IT Helpdesk](https://ulusd.org/tech) with your ULUSD Google account. To access the website, click [HERE](https://ulusd.org/tech). Click the "Login" button, and choose the Google button to sign in with your ULUSD Google account. Once signed in, click "New Support Ticket". You can also view your previously submitted tickets, and review solutions to common problems.

**<u>Method #2:</u>** Download the [iOS](https://apps.apple.com/us/app/one-to-one-plus/id1267723683) or [Android](https://play.google.com/store/apps/details?id=com.onetooneplus.eduteksolutions&hl=en_US) ULUSD IT Helpdesk app for your mobile phone

**<u>Method #3:</u>** To submit a new IT request via email, simply send an email to <support@ulusd.org>. Remember to include the problem description and anything else needed to resolve the issue!

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### **Want more?**

<div class="b-c widget svelte-1b8zbxt" id="bkmrk--10"><div class="relative block-wrapper"><div class="relative block-box group svelte-1yxjc2k      px-5"><div class="relative w-full rounded block-content svelte-1yxjc2k" data-block-id="bw-1647877627" data-block-type="text.title" data-toc-text="How do I... ?"><span class="relative invisible block anchor -top-14" id="bkmrk--11"></span></div></div></div></div><div class="b-c widget svelte-1b8zbxt" id="bkmrk-need-step-by-step-in"><div class="relative block-wrapper"><div class="relative block-box group svelte-1yxjc2k      px-5"><div class="relative w-full rounded block-content svelte-1yxjc2k" data-block-id="bw-7295307563" data-block-type="text.paragraph"><span class="relative invisible block anchor -top-14" id="bkmrk--12"></span><div><div class="text-15" data-field-key="content"><div align="left" class="svelte-kqih7g rich" dir="ltr">**Check out some of our popular and most requested topics:**</div><div align="left" class="svelte-kqih7g rich" dir="ltr">  
</div></div><div class="clear-both"><table border="1" style="border-collapse: collapse; width: 100%; border-width: 1px; border-style: none; height: 1438.6px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr style="height: 342.4px;"><td style="height: 342.4px;">**1) [Logging in to Dell Boards and laptops](https://bookstack.ulusd.org/books/windows/page/login-into-ulusd-staff-computers)**</td><td style="height: 342.4px;">[![image.png](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/scaled-1680-/CSR7mVjTe17macGE-image.png)](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/CSR7mVjTe17macGE-image.png)

</td></tr><tr style="height: 316.4px;"><td style="height: 316.4px;">**2) [Access Aeries using your Google account](https://bookstack.ulusd.org/books/aeries/page/access-aeries-using-your-google-account)**</td><td style="height: 316.4px;">[![image.png](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/scaled-1680-/A3pMOytku6jFsz1x-image.png)](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/A3pMOytku6jFsz1x-image.png)

</td></tr><tr style="height: 270.4px;"><td style="height: 270.4px;">**3) [Simplify logging in with PIN sign-in](https://bookstack.ulusd.org/books/windows/page/set-up-pin-sign-in)**</td><td style="height: 270.4px;">[![image.png](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/scaled-1680-/YwRy2pg86zAyufdq-image.png)](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/YwRy2pg86zAyufdq-image.png)

</td></tr><tr style="height: 509.4px;"><td style="height: 509.4px;">**4) [Sync computers using Google Chrome](https://bookstack.ulusd.org/books/google/page/syncing-computers-chrome)**</td><td style="height: 509.4px;">[![image.png](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/scaled-1680-/0JHP0DVrqjlIydRe-image.png)](https://bookstack.ulusd.org/uploads/images/gallery/2025-07/0JHP0DVrqjlIydRe-image.png)

</td></tr></tbody></table>

</div></div></div></div></div></div><div class="b-c widget svelte-1b8zbxt" id="bkmrk-1%29%C2%A0logging-in-using-"><div class="relative block-wrapper"><div class="relative block-box group svelte-1yxjc2k      px-5"><div class="relative w-full rounded block-content svelte-1yxjc2k" data-block-id="bw-2662736004" data-block-type="text.paragraph"><span class="relative invisible block anchor -top-14" id="bkmrk--13"></span><div>  
</div></div></div></div></div><div class="b-c widget svelte-1b8zbxt" id="bkmrk-2%29%C2%A0access-aeries-usi"><div class="relative block-wrapper"><div class="relative block-box group svelte-1yxjc2k      px-5"><div class="relative w-full rounded block-content svelte-1yxjc2k" data-block-id="bw-4170434827" data-block-type="text.paragraph"><span class="relative invisible block anchor -top-14" id="bkmrk--14"></span><div>  
</div></div></div></div></div><table border="1" id="bkmrk-blaze-king-director-" style="border-collapse: collapse; width: 100%; border-width: 1px; border-style: hidden;"><colgroup><col style="width: 31.1191%;"></col><col style="width: 68.9762%;"></col></colgroup><tbody><tr><td>[![thumb-a49d786c3702b02af052f7f4feecf8e2.png](https://bookstack.ulusd.org/uploads/images/gallery/2025-08/scaled-1680-/q3rlFiVF4CWy9Slj-thumb-a49d786c3702b02af052f7f4feecf8e2.png)](https://bookstack.ulusd.org/uploads/images/gallery/2025-08/q3rlFiVF4CWy9Slj-thumb-a49d786c3702b02af052f7f4feecf8e2.png)</td><td>### Blaze King

<div class="text-15" data-field-key="content"><div align="left" class="svelte-kqih7g rich" dir="ltr">Director of Information and Instructional Technology</div></div>**Email:** <bking@ulusd.org>  
**Website:** [ulusd.org](https://ulusd.org/)  
**Location:** [675 Clover Valley Road, Upper Lake, CA, USA](https://maps.google.com/?q=675+Clover+Valley+Rd,+Upper+Lake,+CA+95485,+USA&ftid=0x8083dd2a6b9780af:0x8665fe0e7504e88b)  
**Phone:** [707-275-9139](tel:707-275-9139)

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